More reviews and more loyal members for your studio
Why gyms and studios choose Trustaroo
Turn every training into a chance for valuable feedback and 5-star reviews, without extra work for your team.
More 5-star reviews from real members
After a lesson or personal training, ask for a review via QR, NFC or automatic follow-up. You increase your visibility without being intrusive.
Insight into satisfaction per trainer or lesson
See which lessons, time slots or trainers score best. Use targeted feedback to improve your offer and keep members for longer.
Fully automated follow-up
Set your flow once and let the system automatically send feedback and review requests after a visit or purchase. Consistent and scalable.
Frequently asked questions from gyms and studios
Everything you need to know about collecting reviews and feedback within your fitness concept.
How do I ask members for a review without being intrusive?
You determine the moment and the channel yourself. For example, immediately after a lesson via a QR code at the exit or automatically by e-mail a few hours later. The timing is tailored to the experience, not random.
Does this also work for small studios or personal trainers?
Yes. Trustaroo is suitable for both large gyms with hundreds of members and small yoga or PT studios. You can start small and scale up later.
Can I first receive feedback internally before it becomes a public review?
Yes. You can set a flow where dissatisfied members first give internal feedback. This way you can solve problems before they become visible online.
Is technical knowledge required to set this up?
No. The base is active in minutes. You can easily configure QR codes, NFC tags and automatic follow-ups without a developer.
Does it work with my membership administration or CRM?
Yes. Via integrations, webhooks or imports you can automatically add members after a registration, trial lesson or purchase.
What does it deliver for my fitness company?
More visible reviews, higher online credibility and concrete insights into lesson quality, trainers and member experience. This translates directly into more trial lessons and better retention.
Trusted by fitness professionals
Gyms and studios use Trustaroo to structurally build better reviews and more loyal members.
Within a few weeks we saw a clear increase in Google reviews. Members scan the QR code after class without our team having to go after it.
Mark de Vries
Owner
Peak Performance Gym
The feedback per lesson and per teacher finally gives us guidance. We now know exactly where to adjust.
Sophie Jansen
Studio Manager
Flow Yoga Studio
Timing is everything for personal training. The automatic follow-up after a session works surprisingly well and does not feel spammy at all.
Tom van Leeuwen
Personal Trainer
T. van Leeuwen Coaching
Trustaroo helps us to resolve negative signals internally first. That has visibly improved our online reputation.
Laura Meijer
Operations Manager
Urban Fitness Club