More 5-star reviews for your salon or spa
Why salons and spas choose Trustaroo
Turn every treatment into a chance for valuable feedback and 5-star reviews, without extra work for your team.
More 5-star reviews from happy customers
After a treatment, ask for a review via QR code, NFC or automatic follow-up. You boost your visibility on Google without being intrusive.
Insight per team member and treatment
See which stylists, therapists or treatments score best. Use targeted feedback to refine your service and keep customers for longer.
Fully automated follow-up
Set your flow once and let the system automatically send feedback and review requests after every appointment. Consistent, personal and scalable.
Frequently asked questions from salons and spas
Everything you need to know about collecting reviews and feedback within your beauty or wellness business.
How do I ask customers for a review without being intrusive?
You determine the moment and the channel yourself. For example, immediately after the treatment via a QR code at the desk, or automatically by e-mail or WhatsApp a few hours later. The timing feels natural and matches the experience.
Does this also work for small salons or freelancers?
Yes. Trustaroo works for both large chains with multiple locations and independent hairdressers, nail stylists or beauticians. You can start small and scale up later.
Can I first receive feedback internally before it becomes a public review?
Yes. You can set up a flow where dissatisfied customers first give internal feedback. This way you can resolve a disappointment before it becomes visible online.
Is technical knowledge required to set this up?
No. The basics are active in minutes. You can easily configure QR codes, NFC tags and automatic follow-ups yourself, without a developer or IT agency.
Does it work with my booking system or POS?
Yes. Via integrations, webhooks or imports you can automatically add customers after an appointment or purchase in your booking system or POS. This keeps your flow consistent.
What does it concretely deliver for my salon or spa?
More visible reviews, higher online credibility and concrete insights into service, team members and customer experience. This translates directly into more bookings and stronger customer loyalty.
Trusted by beauty and wellness professionals
Salons and spas use Trustaroo to structurally build better reviews and more loyal customers.
Our customers scan the QR code at checkout and leave a review right away. Since we started using Trustaroo we are finally at four stars plus.
Linda Bakker
Owner
Hairstudio Linda
The feedback per nail stylist gives us real insight. We now know which techniques deserve extra training.
Esra Yıldız
Manager
Nailbar Amsterdam
For our spa, atmosphere is everything. The automatic follow-up arrives at the right moment and does not feel like advertising at all.
Daan Hofman
Spa Director
Serenity Wellness
Trustaroo helps us resolve critical signals internally first. Our online reputation has visibly improved within a few months.
Marieke Visser
Salon Manager
Beauty Atelier