More 5-star reviews from your guests
More full tables thanks to better reviews
Collect honest feedback from your guests, improve your service and only make positive experiences public.
Make it extremely easy for guests to leave a review.
After paying or leaving your establishment, guests scan a QR code or use NFC. Satisfied? Then they're immediately redirected to Google to leave a review.
Fix problems before they damage your rating.
Dissatisfied guests leave their feedback privately. You gain immediate insight and can respond or adjust, without the public being visible.
Find out what's going well — and what's not.
See what delights or disengages guests at each location, moment, or employee. This way, you can improve service, speed, and experience based on real data.
Frequently asked questions from catering entrepreneurs
Everything you want to know before using Trustaroo in your cafe or restaurant.
Do guests really cooperate with this?
Yes. Guests don't need to create an account or install an app. A quick scan via QR or NFC after checkout is sufficient. This is demonstrably effective, especially in the hospitality industry, where everything needs to be done quickly.
Can I block negative reviews from Google?
You don't block reviews, but you manage the process intelligently. Dissatisfied guests provide private feedback first. Satisfied guests are redirected to Google. This is permitted as long as you don't coerce or mislead anyone.
Isn't this extra work for my staff?
No. You place a QR code on the bar, table, or receipt. The system works automatically. Your staff doesn't have to explain anything or follow up manually.
What kind of hospitality businesses is Trustaroo suitable for?
For cafes, restaurants, lunchrooms, coffee shops, and local chains. Both small businesses and businesses with multiple locations use Trustaroo to improve their online reputation.
Can I use Trustaroo in multiple locations?
Yes. Each location gets its own QR codes and feedback insights. Ideal for businesses with multiple locations or franchise models.