Posts

Got Google's "spike in spam reviews" email? Learn what it means, which of 3 situations you're in, and a 7-day plan to protect your reviews.

Google Maps now asks signed-out visitors to sign in to read all reviews. What changed, how to check your listing, and 5 moves that work either way.

Turn your Google review QR code into a free Apple Wallet pass. Your team shows it from an iPhone. No printing, no limits, on every Trustaroo plan.

Google rewrote its review rules in April 2026. Here's exactly what's banned, what changed, and a checklist to make sure your review flow doesn't get wiped.

How to create, place, and design a Google review QR code that actually gets scanned — plus the rules to follow so you don't get penalized.

Learn generative engine optimization for local businesses to get mentioned in ChatGPT/Claude and win more local customers from AI search.

Create a multi-location review management strategy: one brand SOP, local execution, and metrics beyond stars to win reviews at scale.

Copy-paste templates on how to respond to Google reviews (templates) for 5-, 3- and 1-star feedback, plus take-it-offline tips.

Optimize review request timing 2026 with data-backed send times, channels, and follow-ups that boost reviews without annoying customers.

Trusthero is now called Trustaroo. Why we rebranded, what changes for existing users (nothing you need to do) and where to find your account.

Trustaroo has launched a new design focused on clarity, usability, and trust. A cleaner interface and a better foundation for future features.

Explore how customer reviews on social media evolve: video testimonials, influencer collaborations, and AI sentiment, tactics and a 90-day plan.